Telesales Executive
- Handle outbound and inbound sales calls to potential and existing customers.
- Provide information about products and services and answer customer inquiries.
- Maintain accurate records of customer interactions and transactions.
- Achieve sales targets and meet KPIs set by the company.
- Collaborate with the sales team to develop sales strategies and improve sales performance.
Customer Care Executive
- Provide exceptional customer service through various communication channels.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Maintain customer records by updating account information.
- Identify and escalate priority issues to the appropriate channels.
- Stay updated with product knowledge to provide accurate information to customers.
Assistant Manager
- Design user interfaces, create prototypes, and collaborate with developers to bring designs to life.
- Manage and lead a team of developers, ensuring timely project delivery.
- Coordinate with stakeholders to gather requirements and prioritize tasks.
- Review code for quality and adherence to coding standards.
- Conduct usability testing and gather feedback from end-users.
Manager
- Develop marketing strategies to promote products and services.
- Manage the marketing budget and allocate resources effectively.
- Analyze market trends and competitors to identify opportunities for growth.
- Lead a team of marketing professionals to execute campaigns and initiatives.
- Monitor and report on the effectiveness of marketing activities.
Senior Manager
- Lead cross-functional teams to develop and implement strategic initiatives.
- Manage multiple projects and ensure timely delivery within budget.
- Analyze industry trends and market conditions to identify business opportunities.
- Develop and maintain strong relationships with key stakeholders.
- Provide leadership and mentorship to junior team members.
Business Manager
- Develop and execute business strategies to achieve company goals.
- Monitor and analyze financial performance and operational metrics.
- Identify market trends and opportunities for expansion.
- Lead and motivate teams to achieve sales and revenue targets.
- Manage relationships with key stakeholders and business partners.
MIS Executive
- Develop and implement MIS systems to support business operations.
- Analyze data to identify trends and insights for business decision-making.
- Prepare reports and presentations for senior management.
- Ensure data accuracy and integrity across all systems and databases.
- Collaborate with IT and operations teams to improve data management processes.
Trainer
- Design and deliver training programs for employees at all levels.
- Develop training materials and resources based on organizational needs.
- Evaluate training effectiveness and modify programs as necessary.
- Provide feedback and coaching to employees to enhance performance.
- Collaborate with department heads to identify training needs and goals.
Training Manager
- Develop and implement training strategies and programs.
- Manage the training budget and resources effectively.
- Assess employee skills and performance to identify training needs.
- Evaluate training programs and adjust as needed to improve effectiveness.
- Collaborate with HR and department heads to align training with organizational goals.
Quality Analyst
- Monitor and evaluate product quality to ensure compliance with standards.
- Identify defects and recommend corrective actions to improve product quality.
- Develop and implement quality control procedures and protocols.
- Analyze data and generate reports to track quality performance.
- Collaborate with production teams to resolve quality issues and improve processes.
Quality Manager
- Develop and implement quality management strategies and systems.
- Establish quality standards and ensure compliance across all operations.
- Lead quality improvement initiatives and projects.
- Train and mentor quality assurance teams to maintain high standards.
- Collaborate with cross-functional teams to resolve quality issues.
Dialer Administrators
- Manage and configure dialer systems to optimize performance.
- Monitor dialer campaigns and analyze campaign data.
- Troubleshoot and resolve dialer system issues.
- Ensure compliance with regulatory requirements.
- Collaborate with IT and operations teams to improve dialer efficiency.
Software Engineer
- Develop and maintain web applications.
- Work with cross-functional teams to define and implement new features.
- Ensure the quality and performance of code.
- Troubleshoot and debug issues in production environments.
- Stay updated with the latest industry trends and technologies.
AVP Operations
- Develop and implement operational strategies to improve efficiency.
- Oversee daily operations and ensure smooth execution of processes.
- Analyze data and metrics to identify areas for improvement.
- Manage and mentor operations teams to achieve performance targets.
- Collaborate with other departments to align operations with organizational goals.
