Powering Smarter
BFSI Customer Experiences

With 15+ years of experience in the BPO and BFSI ecosystem, Silaris Information’s India Pvt Ltd is a technology-enabled outsourcing partner delivering customer engagement, telemarketing, sales, lead generation, Agentic AI and business process solutions. With the right blend of People, Process and Technology, we help Insurers, banks, financial services and Consumer durable businesses improve Customer Experiences, accelerate growth and achieve measurable business outcomes.

OUR DELIVERY CENTRES Serving across India
Delhi
Gurugram
Bengaluru
Greater Noida
OUR CORE SERVICES

Customer Engagement

Multi-channel customer support designed to deliver superior experiences and higher satisfaction.

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Telemarketing & Sales

Outbound calling, product promotion and sales solutions that drive conversions and revenue.

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Lead Generation

High-quality, verified leads to build your pipeline and accelerate business growth.

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Customer Support

Inbound support across voice, email, chat and social media with quick resolution and empathy.

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Back-office Operations

Accurate and efficient back-office support including verification, documentation and reporting.

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Data & Process Management

Data management, cleansing, migration and analytics to help you make better business decisions.

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WHY CHOOSE SILARIS

BFSI Expertise

Deep understanding of BFSI products, processes and compliance.

Scalable Operations

Flexible engagement models and scale to match your business needs.

Quality & Compliance

High-quality standards with strict adherence to regulatory and compliance.

Data Security

Robust security frameworks to protect your data and customer trust.

Experienced Workforce

Skilled professionals trained on domain, process and technology.

Outcome Driven

We focus on KPIs that matter and outcomes that drive growth.

Our Agility

We adapt quickly to changing business needs and deliver flexible solutions with speed and precision.

On Time Execution

We ensure timely delivery through disciplined processes, clear accountability and consistent execution.

TECHNOLOGY & ANALYTICS

Dialer
Integration

CRM
Integration

Real-time
MIS & Dashboards

Quality
Monitoring

AI-enabled
Agent Coaching

Performance
Analytics

INDUSTRIES WE SERVE
Insurance

Insurance

Policy sales support, claims assistance and customer service solutions.

Banking

Banking

End-to-end customer engagement and operational support for banks and financial institutions.

Consumer Durable

Consumer Durable

Customer engagement, sales support and service solutions for consumer durable and lifestyle brands.

Financial Services

Financial Services

Support across lending, collections, investments and wealth management.

Build Your Career With Us

Build Your Career With Us

Great people build great experiences. Join Silaris Informations (India) Pvt. Ltd. and be a part of a culture that values learning, growth, recognition and work-life balance.

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Learning & Development

Grow your skills with continuous learning.

Recognition & Rewards

We celebrate performance and success.

Inclusive & Supportive Culture

A workplace where you belong and thrive.

PARTNER WITH SILARIS

Let's Create Impact Together

Tell us your requirement and our experts will get in touch with you.

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Our Locations

Delhi

Naraina Institutional Area,
New Delhi - 110028

Gurugram

DLF Cyber City, Gurugram,
Haryana - 122016

Bengaluru

Bengaluru, Karnataka,
Karnataka - 560070

Greater Noida

Knowledge Park, Greater Noida,
Uttar Pradesh - 201306