Silaris Privacy Policy

Introduction

Silaris Informations Pvt. Ltd., (hereinafter referred to as ‘Silaris’) as mentioned in this privacy policy is concerned about the privacy of the data and information of the users accessing and availing services on any of Silaris websites including without limitation ‘www.silaris.in’, mobile sites, mobile applications or chrome extension or plugins thereof accessible through various internet enabled smart devices (individually and collectively referred to as "Platform") or otherwise doing business with Silaris.

This Privacy Policy applies to Silaris and helps you understand how we collect, use, store, process, transfer, share and otherwise deal with and protect all your information when you visit any of our Platform and avail our services or even visit the Platform.

This privacy policy is an electronic record in the form of electronic contract in terms of Indian Information Technology Act, 2000 and Rules made thereunder amended from time to time and does not require any physical signature or seal.

Purpose

When it comes to Customer and Partner data privacy, a privacy policy is a key legal document which describes your company's data processing practices.

Privacy Policies strike a balance between the rights of individuals to control who they share data with, and the need for businesses to process some personal information for commercial purposes.

Therefore, the privacy policy is a document that discloses what types of information you collect from your users and why. It also describes the methods you use to collect personal data e.g. cookies and how people can limit the data they share with Silaris and ensure compliance with laws and regulations applicable.

Scope

This Privacy Policy governs the collection, storage, use, processing, retention, and protection of Personal Data processed by Silaris for lawful business, operational, regulatory, and service-related purposes in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

Access to Personal Data shall be restricted only to authorized employees, contractors, consultants, service providers, or other entities who require such access for approved business purposes and who are bound by appropriate confidentiality, security, and data protection obligations.

This Privacy Policy applies to employees, independent contractors, job applicants, customers, users, and other individuals who provide Personal Data to Silaris through its Platform, services, or business operations.

Policy Covered

This policy is designed to make you understand:

• The type of information which you share with us or which we collect during your usage of our platform or availing any Services from Our Platform.
• The purpose of collection, storage, processing and transferring of your Information by Us.
• Security measures implemented by us to protect your Information as mandated by law.
• Disclosure, sharing and transferring your personal information by us and purpose of such disclosure, sharing or transfer.

Communication

We may contact You through email, mobile phone, notices posted on Our Platform and other ways including but not limited to text messages and push notifications or any other mode.

We may send You messages or emails about the availability of Our services, notifications, promotional messages, security, or other service-related issues.

Manner of Storage of Your Information

Your Information will mostly be stored in electronic form however certain data may be stored in physical form.

We shall store, collect, use and process Your Information within Republic of India subject to compliance under applicable laws.

We may enter into agreements with third parties within India to store or process Your Information and such third parties may have their own security measures to safeguard Your Information with security standards comparable with good industry practices.

Purpose of Collection, Storage & Processing

Silaris collects Your Information solely for the purpose of providing you the services that is connected with the function or activity of Silaris which includes but is not limited to the following:

• To inform You about various insurance products and services offered on Our Platform and provide customer support to You.
• To address Your queries and resolve your concerns pertaining to any insurance product or service that You were looking for.
• To facilitate various programmes and initiatives launched either by Us or third party which We believe may be of interest to You.
• To facilitate Your usage of Platform and improve Our services or other content on the Platform.
• To review Platform performance, diagnose technical problems and do data analysis to make Your experience better.
• To protect the integrity of Our Platform.
• To inform You about changes in terms and conditions of this Privacy Policy or Terms of Use.
• To implement information security practices and investigate or prevent illegal activities and suspected fraud.
• To carry out Our obligations and enforce Our rights arising from contracts entered into between You and Us.
• To allow You to participate in interactive features offered through Our Platform.
• To contact You about Our services that may be of interest to You.
• To produce and share aggregate insights and statistics that do not identify You.
• For any other purpose with Your consent.

Sharing, Transfer or Disclosure

Any service provided through Our Platform may be provided by Silaris to render the services through Platform or otherwise. Silaris may share, disclose, transfer or part with Your Information to Other Entities depending upon the type of Service You are looking for or for one or more of the permissible purposes.

We may process Your Information outside India and rely on legally provided mechanisms to lawfully transfer Your Information across borders.

We may share Your Information in any other circumstances where We have Your consent.

Security Measures and Force Majeure

Silaris takes utmost care to secure Your Information from unauthorized access, usage or disclosure or alteration.

We take appropriate steps and security measures to safeguard Your Information and make sure that Your Information is secured as mandated by law.

While We protect Your Personal information as per industry standards, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal information.

Your Choices to Control Your Personal Information

You may also contact Us using the contact information below, and we will consider Your request in accordance with applicable laws.

Authorization

You also acknowledge that all the information provided by You are out of Your free will and in compliance with applicable laws in Your territory.

If We found that any of Your Information is in non-compliance with the terms and conditions and Privacy Policy, Silaris reserves the right to remove your non-compliant information from its systems.

Further, depending on the seriousness of the non-compliance, we may choose to discontinue some or all of the services being provided to You by Us.

Change in Terms of Privacy Policy

Silaris reserves the right to amend or modify this Privacy Policy at any time, as and when the need arises.

We request you to regularly check this Privacy Policy from time to time to keep you apprised of changes made.

Your continued use of the Platform gives your unconditional acceptance to such change in terms of Privacy Policy.

Disclaimer

In spite of its best efforts to protect the interest of its clients it is made clear that in the unlikely event of any data theft or misuse, Silaris Limited will not be liable in any way.

The policies uploaded in the website of Silaris are illustrative in nature, and the rights and liabilities of the parties are to be governed strictly by the actual contract entered into and signed by the parties thereto.

The party intending to seek insurance cover from Silaris Limited may at its option, pay extra premium and get add-on coverage in respect of the particular insurance policy.