Introduction

This privacy policy applies to Silaris and any entity owned or controlled by Silaris ("Related Entity") in relation to Silaris operations in India. It relates to Silaris’ collection and handling of personal information that is covered by the Privacy Act.

Personal Information We Collect

• • Names, job titles, contact and address details
• • Identification details (passport, driver's license, etc.)
• • Government-issued identification numbers
• • Date of birth and gender
• • Bank account & credit card details
• • Educational qualifications and salary
• • Personal information about your spouse and dependents

Storage & Handling

Silaris stores personal information in both hard copy and electronic formats. Our policies ensure personal information and any specific data like 'My Number' is handled correctly and securely.

Compliance with Laws

Silaris complies with all applicable laws, policies, and regulations regarding the handling of personal and special personal information.

Acquisition & Processing

Personal information is acquired lawfully with the individual's consent and is used only for stated purposes. Collection undergoes strict quality checks and customer verification before being processed further.

Usage of Personal Information

Silaris uses and manages personal data within agreed terms, restricting any usage or disclosure beyond the agreed scope. Personal data entrusted by clients is used strictly to fulfill service agreements.

Third-Party Sharing

We do not share personal information with third parties without prior consent unless legally required.

Data Management & Security

Our servers are located on-premises in India. We use trusted third-party tools to enhance service delivery and implement strict security to prevent data breaches, loss, or unauthorized access.

Retention & Purging

Data is retained and purged as per client agreements and compliance guidelines.

Continuous Improvement

We continuously improve our data protection systems through regular internal audits and management reviews.

Inquiries

For any inquiries, complaints, or consultation regarding personal data, contact us with appropriate supporting documents. We do not respond to direct or unauthorized inquiries.

Contact for Privacy Concerns

If you have any concerns about data protection or privacy, please email us at isms@silaris.in.